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Category Archives: lurking

Community representatives and online communication

Posted on March 14, 2017 by Peter Cruickshank
Reply

Continuing to explore why people post in the face of no response. But maybe this is asking the wrong question – are lurkers an issue at all? Read on…

Spartakan

In previous research, we have observed the poor record of online engagement of community councils in Scotland, though I doubt this is issue is restricted only to this context. With some notable exceptions, Community Council online presences are characterised by low activity. Only around a quarter are actively online whether on Facebook or web, and even when there are high levels of primary postings, there is low secondary engagement in the form of comments or responses, never mind sustained online debate.

This has been characterised as “lurking”.

The question I am exploring at the moment is:

To what extent is a passive audience (lurking) an issue to community representatives when they are posting material online?

One question this raises is why so few citizens participate online. This has been one theme of (e-participation) research into online democratic processes since the field began at the start of the millennium. There has…

View original post 966 more words

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Posted in Community Councils, Digital engagement, Hyperlocal democracy, LIL-DEM, lurking, Uncategorized | Tagged lurking | Leave a reply

Lurking and what leaders know about their invisible audience

Posted on March 9, 2017 by Peter Cruickshank
Reply

I’m thinking about how community leaders who post online can think about their audience – are the “just” lurkers? Is that a bad thing? (Of course, it turns out they can be seen as a good thing – find out why)

Spartakan

Let’s talk about something obvious: Leaders (for instance community councillors) share information online but the paradox is, that they often don’t get a visible response. Why do they do it then? What are their expectations of how the information they present will be used (eg a news item or a blog post)? In particular, why would a community councillor go to the bother of posting material online when there is demonstrably little chance anyone will comment on it?

A Party of Participants

Lurking is good

Lurking as been discussed since the beginning of internet forums at the start of the millennium, when “lurking” was defined as “…reading discussions on a board, newsgroup,… social networking site, listening to people in …[an] interactive system, but rarely or never participating actively” [8]

The leader to lurker framework: but what about other on- and off-line channels?

It has always been the case that the number in the audience…

View original post 1,063 more words

Posted in Community Councils, Digital engagement, Hyperlocal democracy, LIL-DEM, lurking, Uncategorized | Tagged lurking | Leave a reply

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